Information We Collect

At CanisLune, we collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping address, and payment details when you place an order.
• Device Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
• Order Details: Products purchased, order history, and preferences to improve your shopping experience.

How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your orders for pet products (beds, clothing, collars, etc.).
• To provide customer support and respond to inquiries.
• To improve our website, product offerings, and marketing strategies.
• To comply with legal obligations and prevent fraudulent activities.

Data Sharing and Disclosure

We may share your information with trusted third parties only when necessary:

• Service Providers: Payment processors, shipping carriers, and IT support to facilitate orders.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In case of mergers or acquisitions, with notice to users.

We never sell your personal data to third-party marketers.

Data Security

We implement industry-standard measures to protect your information:

• Encryption (SSL) for all data transmissions.
• Secure storage with access limited to authorized personnel.
• Regular security audits and system updates.

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

• Access, correct, or delete your personal data.
• Opt-out of marketing communications.
• Request data portability or restrict processing.
• Lodge complaints with regulatory authorities.

To exercise these rights, contact us via email at [email protected].

Cookies and Tracking

We use cookies to:

• Remember cart items and preferences.
• Analyze website traffic via tools like Google Analytics (anonymous data).

You can manage cookie preferences through your browser settings.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.

Last Updated: [Insert Date]